Frequently asked questions
FAQ's
How long will it take to get my order?
How long will it take to get my order?
We ship out within 1–3 business days, and most customers receive their bikes in 2–9 days.
What’s your return policy?
What’s your return policy?
We offer a 30-day return window. If you’re not completely happy with your NURSEVEST, just reach out to us within 30 days and we’ll help you with a return.
Where do you ship?
Where do you ship?
Worldwide.
Are SURSEVEST bikes safe to ride?
Are SURSEVEST bikes safe to ride?
Safety comes first! All of our bikes go through strict testing and meet U.S. and European standards.